Social Business Blog

Something very noticeable in the last couple of months is the growing recognition that news can be a key cog in contact building and can act...

Whilst many resolution setters have probably already picked up that first glass of wine, or left their gym pass in the outer realms of the s...

Got a very simple question to pose today, after somebody asked me to explain the benefits of a 'trigger event'.

Read a fascinating insight on social media strategy from Gartner yesterday and wanted to share some results from the survey straight away. S...

There was a fantastic article in Forbes yesterday from IBM's vice president of social business . Follow the link and have a read as it...

For a sales professional or account manager who spends time racing up and down motorways, keeping up with paperwork and generally trying to ...

Cloudforce 2011 hit London today and the message seemed very, very clear: The cloud is the new place to woo customers through social engagem...